Question: What are two things that the British
Library’s British Newspaper Archive (http://www.britishnewspaperarchive.co.uk/),
the Koninklijke Bibliotheek’s Historische Kranten (http://kranten.kb.nl/),
and the Singapore National Library Board’s NewspapersSG (http://newspapers.nl.sg/)
have in common?
Answer: First,
each of these historical digital newspaper collections is huge! 6,000,000+
pages, 8,000,000+ pages, and 3,000,000+ pages respectively and growing. Second, is each collection was not digitized
by an army of librarians tagging metadata in library offices, but by
outsourcing the labor intensive task of creation and production of digital
objects to companies which specialize in it.
These three newspaper collections--as well as similar collections from
Stanford University, Harvard University, the Library of Congress’s National
Digital Newspaper Program, the California Digital Newspaper Collection, and
others—were digitized by a social business called Digital Divide Data (http://www.digitaldividedata.org)
using a model called impact sourcing.
That's nice. Everyone knows about outsourcing but what is impact sourcing?
According to a
recent report by Accenture, impact sourcing is
outsourcing that benefits disadvantaged individuals in low
employment areas. It looks beyond the common source of supply for traditional
outsourcing to provide higher-income employment and access to new income
opportunities to individuals that might not otherwise be employed in this
sector.
(Gib Bulloch and Jessica Long. “Exploring the Value Proposition
for Impact Sourcing.” Accenture. Oct
2012. http://www.accenture.com/us-en/Pages/insight-exploring-value-proposition-impact-sourcing.aspx
accessed July 2013.)
This May at the World Economic
Forum, the Rockefeller Foundation announced an initiative to create 100,000
digital jobs in Africa through Impact Sourcing.
More than a dozen organizations in India are using this model to
transform lives in a country where digital work is a huge industry.
One impact sourcing group has
found a sweet spot working with libraries and archives. Founded in 2001, Digital Divide Data (DDD) recruits motivated and
talented youth in emerging markets who do not have access to or opportunities
for good jobs or higher education. These youth learn computer skills in DDD’s
training programs in Cambodia, Laos, and Kenya.
Once trained, they are employed part-time in DDD’s service centers,
creating digital newspaper objects for the British Library, Koninklijke Bibliotheek, the Singapore National Library Board,
and many others. While DDD does many
library digitization projects, their service centers don’t only produce digital
newspapers; they also create eBooks and magazines for publishers, provide data
entry services for government entities and corporations alike, and transcribe
hand-written documents.
Impact sourcing
still sounds a lot like outsourcing.
What’s the difference?
First impact
sourcing service providers, hire individuals from low-income families, most of
whom have never worked in the formal job before; their work enables them to
help support their families and pay school fees for siblings. DDD in particular
focuses on hiring high school graduates and helps its employees to attend local
universities, by providing a partial scholarship and arranging a schedule that
permits them to attend classes.
Eventually, most DDD employees “graduate” from DDD and the
local university and go on to high skill positions in which they typically earn
more than four times the average regional wage. This enables them to break the
cycle that trapped their families in poverty.
For example, 18 year old
Chantheng Heng came to work at DDD after helping her mother sell rice and bread
in the markets of Phnom Penh. Chantheng was capable and had an affinity for
computers; she was soon promoted from data entry work to managing the IT help
desk. And while she was working, she
studied computer science at the local university. After graduation from DDD and the university,
she got a job advising the Ministry of Education on a computer education
curriculum for Cambodia's high schools.
Chantheng then received a scholarship to study comparative economic
development in Europe. Now after
completing her master’s degree, she works as the Deputy Program Manager for the
Open Institute (http://www.open.org.kh) and
continues to work on information and communications technology development in
Cambodia.
Another DDD’er, Kunthy Kann,
failed his high school exit exams and was working on his mother’s farm in
Kampong Speu, Cambodia. He realized this
was not what he wanted to do for the rest of his life so he rode his bicycle to
Phnom Penh. Kunthy eventually he found
his way to DDD’s offices and was hired to do digital work. In time, he became a manager at DDD in
Cambodia. More than a decade later, he speaks fluent English, has a wealth of technology and management experience
including a stint at the Nippon-Keidanren International Cooperation Center in
Japan. Kunthy is currently CEO of the
Battambang Rice Investment Company.
These are just two of hundreds
of examples of how Impact Sourcing helps people who once faced a future without
opportunity. Impact Sourcing helps to
create a level playing field by enabling very poor people to learn 21st
century skills and participate as equal partners in the global community.
How can Impact
Sourcing save your library time and money while creating greater social equity?
Next time your library is contemplating a digitization
project, consider Impact Sourcing. For
more information, see the resources available at http://www.rockefellerfoundation.org/our-work/current-work/digital-jobs-africa/impact-sourcing
and http://impacthub.org/.
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